Privacy Policy
NexGen eHub Limited
Version: 1.0
Effective Date: 15 July 2026
Last Updated: 15 July 2026
Privacy Policy
1. Introduction
NexGen eHub Limited (”NexGen eHub”, “we”, “our” or “us”) is committed to protecting your privacy and handling personal information responsibly.
This Privacy Policy explains how we collect, use, store and protect your personal information when you:
- Visit our website;
- Contact us through our enquiry forms;
- Communicate with us by email;
- Request information about our services; or
- Engage us to provide business support services.
We are committed to processing personal information responsibly and in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Business Name
NexGen eHub Limited
Registered Office
Liverpool, United Kingdom
enquiry@nexgenehub.co.uk
For any privacy-related enquiries, please contact us using the above email address.
3. Information We Collect
Depending on how you interact with us, we may collect the following information.
Information You Provide
- Full name
- Business name
- Email address
- Country
- Project requirements
- Messages submitted through our contact forms
- Any information voluntarily provided during communications
Technical Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Website usage statistics
- Pages visited
- Time spent on pages
- Referral information
This information helps us improve website performance and user experience.
4. How We Use Your Information
We use personal information to:
- Respond to enquiries
- Communicate regarding requested services
- Prepare quotations or proposals
- Deliver agreed services
- Improve our website and services
- Maintain business records
- Meet legal and regulatory obligations
- Protect our business against fraud or misuse
We will only use personal information for legitimate business purposes.
5. Legal Basis for Processing
Where applicable under UK GDPR, we process personal information on one or more of the following lawful bases:
- Your consent
- Performance of a contract
- Legitimate business interests
- Compliance with legal obligations
6. Contact Forms
When you submit an enquiry through our website, we collect only the information necessary to respond to your enquiry.
Submitting an enquiry does not create a contractual relationship with NexGen eHub Limited.
7. Cookies and Analytics
Our website uses cookies to improve functionality and understand how visitors use our website.
We currently use analytics tools, including Google Analytics, to collect anonymous usage information such as:
- Pages viewed
- Session duration
- Website performance
- Visitor behaviour
Google Analytics does not provide us with information that directly identifies individual visitors.
For more information, please see our Cookie Policy.
8. Marketing Communications
We do not send unsolicited marketing emails.
If you request information about our services, we may contact you regarding your enquiry.
You may request that we stop contacting you at any time.
9. Sharing Information
We do not sell personal information.
We may share information only where reasonably necessary, including:
- Professional advisers
- Technology providers
- Website hosting providers
- Cloud service providers
- Payment service providers
- Trusted contractors or service providers where required to deliver agreed services
Where third parties process personal information on our behalf, we require them to maintain appropriate confidentiality and security standards.
10. International Processing
Our client management and project oversight are operated from the United Kingdom.
Certain operational support services may, where necessary and with appropriate contractual safeguards, be supported through trusted service providers located outside the United Kingdom.
Where personal information is processed internationally, we take reasonable steps to ensure appropriate data protection measures are in place in accordance with applicable legal requirements.
11. Data Security
We take reasonable technical and organisational measures to protect personal information from:
- Unauthorised access
- Accidental loss
- Misuse
- Disclosure
- Alteration
- Destruction
While we take appropriate precautions, no method of electronic transmission or internet storage can be guaranteed to be completely secure.
12. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Respond to enquiries
- Deliver services
- Meet legal obligations
- Resolve disputes
- Maintain business records
Information that is no longer required will be securely deleted or anonymised where appropriate.
13. Your Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Restrict certain processing activities
- Object to processing in certain circumstances
- Request transfer of your information where applicable
- Withdraw consent where processing is based on consent
Requests will be considered in accordance with applicable data protection legislation.
14. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
Users should review the privacy policies of any third-party websites they visit.
15. Children’s Privacy
Our website and services are intended for businesses and individuals aged 18 years or over.
We do not knowingly collect personal information from children.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or business practices.
The latest version will always be available on our website.
17. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact:
NexGen eHub Limited
📍 Liverpool, United Kingdom
✉ enquiry@nexgenehub.co.uk
18. Complaints
If you believe your personal information has not been handled appropriately, please contact us first so that we have the opportunity to investigate and resolve your concerns.
If you remain dissatisfied, you may have the right to raise your concerns with the relevant data protection authoritin your jurisdiction.